Answers in minutes.
Account, payment, technical and policy questions, answered. For anything not covered here, your account manager or our support team responds within one business day.
- Account, payments and technical topics
- Named support contacts for every publisher
- One business day response commitment
response time
global offices
payout cycles
platform monitoring
Three ways to reach us.
Your account manager
Every publisher has a named contact with direct email. Commercial and technical questions, answered by someone who knows your site.
USA · London · Singapore
Regional teams cover EST, GMT and SGT business hours.
Help center FAQ.
From your dashboard under Account, or by asking your account manager. Changes are verified for security before the next cycle.
Use the report control on the ad itself or email support with a screenshot and timestamp. Screened advertisers are suspended pending review.
NET30/45 cycles, set by payment method and market. Your dashboard shows the exact settlement date of every cycle.
Still need help?
Send a message and the right team responds within one business day.